Collection and Use of Personal Information
In addition to personal data that you provide to us, we may collect certain information about you that is not generally or uniformly considered personal data and which we consider to be non-personal data. We collect this information to create a better user experience and to identify areas of improvement on our websites and for our services. Such data is collected, and may include information such as the type of Internet browser you are using, your IP address, the pages you visited on our websites, how you arrived at our websites (i.e., through a search engine or a referring website), and other types of information.
You can also update your settings for receiving offers and promotions by email by clicking here.
Please note that if you exercise choice in this manner, you will continue to receive communications concerning your account and products and services you requested, and in response to any requests for information by you. Your choice does not apply to any other SPECTRUM products or services to which you may subscribe or purchase. Please also note that this opt-out process may take some time to complete, consistent with applicable law.
Cookies and Other Electronic Tools
SPECTRUM and the parties with whom we work (e.g. service providers, business partners, advertisers and advertising servers) may place, view, and/or use “cookies”, Web server logs, Web beacons, or other electronic tools to collect statistical and other information about your use of this Web site and other websites. This information may include information about the IP address of your computer, browser type, language, operating system, your mobile device, geo-location data, the state or country from which you accessed this Web site, the Web pages visited, the date and the time of a visit, the websites you visited immediately before and after visiting this Web site, the number of links you click within this Web site, the functions you use on this Web site, the databases you view and the searches you request on this Web site, the data you save on or download from this Website and the number of times you view an advertisement.
SPECTRUM and the parties with whom we work may use the information collected for various reasons, either on behalf of SPECTRUM or for the other parties’ own purposes, including research, analysis, to better serve visitors to this Web site (such as by enabling log-in, providing access to certain sections of this Web site, providing customized content, or presenting online advertising on this Web site or other websites tailored to your interests as described further below), to compile aggregate and anonymous information about usage of this Web site and other websites, other statistics, etc. However, if you have deleted and disabled cookies, these uses will not be possible to the extent they are based on cookie information. To opt out of Google Analytics, including Demographics and Interest Reporting, please click here.
Most browsers are set to accept cookies by default. If you prefer, you can usually set your browser to disable cookies, or to alert you when cookies are being sent. Likewise, most mobile devices allow you to disable the ability for geo-location information to be collected from your mobile device. The help function on most browsers and mobile devices contains instructions on how to set your browser to notify you before accepting cookies, disable cookies entirely, or disable the collection of geo-location data. You need to set each browser, on each device you use to surf the Web. Thus, if you use multiple browsers (e.g., AOL, Safari, Internet Explorer, Firefox, etc.), you should repeat this procedure with each one. Similarly, if you connect to the Web from multiple devices (e.g., work and home), you need to set each browser on each device. However, if you disable cookies or refuse to accept a request to place a cookie, it is possible that some parts of this Web site, such as the polls, surveys, contests, and product sales, and certain areas of the Web site for which you need to log in, will not function properly, and the advertising you receive when you visit this Web site may not be advertisements tailored to your interests.
Disclosure of Personal Information and Other Information
Please note that this opt-out process may take some time to complete, consistent with applicable law.
SPECTRUM may also disclose your personal and other information to our affiliates and to unaffiliated third parties if we believe in good faith that such disclosure is necessary: (a) to comply with the law or in response to a subpoena, court order, government request, or other legal process; (b) to produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings; (c) to protect the interests, rights, safety, or property of SPECTRUM or others; (d) to enforce any terms of service on this Web site; (e) to provide you and other users of this Web site with the services or products requested by you and/or the other users (including allowing a purchaser of SPECTRUM to continue to serve you), and to perform other activities related to such services and products, including billing and collection; (f) to provide you with special offers or promotions from SPECTRUM that may be of interest to you; or (g) to operate SPECTRUM’s systems properly.
The collection, further use, and/or disclosure of your information by Third-Party Providers or by other third parties is not the responsibility of SPECTRUM. Rather, such collection, use, and/or disclosure is governed by the third parties’ privacy policies.
Accuracy and Security of Personal Information.
Any personal information you provide to SPECTRUM is kept on secure servers. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is 100% secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures. SPECTRUM uses reasonable administrative, technical, personnel, and physical measures (a) to safeguard personal information against loss, theft, unauthorized use, disclosure, or modification; and (b) to ensure the integrity of the personal information.
Accessing and Updating Your Personal Information
While SPECTRUM will make reasonable efforts to accommodate your request, we also reserve the right to impose certain restrictions and requirements on such access requests, if allowed or required by the PDPA, the GDPR or any other applicable law.
Transfer of Personal Information to Other Countries.
Links to Third Party Websites.
SPECTRUM may provide links to third-party websites, including social networking websites. Since we do not control third-party sites and are not responsible for any information you may provide while on such sites, we encourage you to read the privacy policies on those websites before providing any of your information on such sites.
Your Personal Data Protection Rights.
Singapore Residents: If you are a Singapore resident, you will have more control over how your personal data is collected, used and disclosed. You also have rights of access and correction in relation to your personal data. This means that you may request any organisation which possesses your personal data to give you access to and amend your data as and when you find it necessary. The Do Not Call (DNC) Registry will also allow you to opt out of unsolicited marketing calls, messages and faxes. Your personal data is protected under The Personal Data Protection Act 2012 (PDPA).
Detailed information can be found here.
European Specific Provisions: If you are subject to applicable data protection laws of the European Union, with effect from May 25, 2018, SPECTRUM will process Personal Data in accordance with the GDPR requirements directly applicable to SPECTRUM’s provision of its services to you.
Alternatively, you could contact our Data Protection Officer via firstname.lastname@example.org for the following:
- Questions or feedback relating to the use and/or disclosure of your Personal Data;
- Request access or make corrections to your Personal Data records which you have earlier provided to us; and
- Withdraw your consent to any use and/or disclosure of your Personal Data which you have earlier provided to us.
Note: We reserve the right to charge a reasonable administrative fee for requests to access your Personal Data which is in the possession or under the control of SPECTRUM. Also, please note that if you withdraw your consent to any or all uses or disclosures of your Personal Data, depending on the nature of your request, we may not be in a position to continue to engage with you.
Governing Law and Jurisdiction